Privacy Policy
Last updated on November 25, 2024
Introduction
Hoba Joba ("we," "us," or "our") is committed to protecting your privacy and ensuring your personal data is handled properly. Personal data refers to any information that can identify you on its own or in combination with other available information. This Policy outlines how we gather, utilize, and secure your data when you access our Services, which include our website, AI-driven features, Google Chrome extension, application, and other offerings. Please read our Privacy Policy carefully so that you can make informed choices about sharing your personal information with us. If you disagree with any section of this Policy, please stop using our Services.
Data We Collect
We collect and use your personal information with your consent to provide, maintain, and develop our Services and learn how to improve them. We collect the following types of personal data when you use our
Services:
1. Account Information: Name, email address, profile picture if you register with Google Account, and password if you register with email.
2. Personal information: information from your resume such as phone number, physical address, work history, education, and other demographic information.
3. Usage Data: Interactions with our Services, including AI-generated outputs, IP address, browser type, and cookies.
4. Support Data: Information provided when contacting customer support.
5. Third-Party Integration Data: Limited data shared by third-party services you connect to our platform (e.g. when you register using your Google Account).
We do not collect sensitive data such as health, financial account details, or information about children.
How We Use Your Data
Your data is processed for the following purposes:
- To provide and improve our services, including AI-powered features.
- To manage your account and process payments via Stripe.
- To ensure the security and proper functioning of our platform.
- To respond to your queries and provide customer support.
- To comply with legal obligations or resolve disputes.
Marketing Communications
We may send you service-related updates or promotional content with your explicit consent. You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly at hobajoba.contact@gmail.com
Information Security
We appreciate your trust in sharing your Personal Information with us and are working hard to protect it. However, please remember that no method of sending data online or storing it electronically is entirely safe, and we cannot promise absolute security.
Retention & Deletion
We retain your Personal Information only for as long as necessary for the purpose for which it was collected and to the extent required by applicable law. When we no longer need Personal Information, we will remove it from our system or take steps to anonymize it.
Cookies
Cookies are small data files that act as anonymous identifiers. They are sent to your browser from the website you visit and are saved on your computer's hard drive. Our website uses cookies to collect information and improve our Services, and you can accept or refuse to use them. If you don't want to accept cookies, you should set your browser to refuse cookies from our website. However, some parts of our Services may not work correctly if you refuse cookies.
Third-Party Services
We engage third-party services for purposes such as user verification, user authentication, processing payments, creating AI-generated content, storing data, hosting websites, analyzing site data, conducting operational analytics, and offering customer support. Third parties are permitted to access your personal information solely to deliver the services mentioned above. We do not sell your personal data. However, we may share it with trusted partners:
1. Registration and Login: You can register and log in to our service using your Google Account.
2. Payment Processing: Stripe processes payments securely on our behalf.
3. AI Features: OpenAI powers some of our AI functionalities. Data shared with OpenAI is limited to what is necessary to provide the requested functionality.
4. Service Providers: Hosting, analytics, and IT service providers supporting our operations.
Google Account
We offer the option to register and log in to our service using your Google Account to provide a convenient and seamless registration experience. By choosing this option, you authorize us to access certain information from your Google account, including your name, email address, and profile picture (if applicable). This information is collected only to create your account, provide a personalized experience, and communicate important updates. No additional information is accessed without your explicit consent, and we do not share your Google account data with third parties except as required by law or to provide essential services such as secure authentication. You are in charge of your Google account data. You can manage or revoke our access anytime by going to your Google account settings at https://myaccount.google.com/security and disconnecting our app under "Third-party apps with account access."
Stripe
All payments through our app are securely processed by Stripe, a trusted payment processor. When you make a payment, we do not collect or store your payment information, like credit or debit card details. Instead, you provide that information directly to Stripe, which follows its own Privacy Policy and meets high-security standards, including PCI-DSS (Payment Card Industry Data Security Standard). Stripe collects and processes your payment information only to complete your transaction. This may include your name, email address, billing address, and payment method details. We receive limited information from Stripe, such as payment confirmation, transaction status, and basic account identifiers. This helps us link your payment to your account and solve any payment issues. We do not see your full payment details. Your trust and the safety of your financial data are very important to us. By using Stripe, we ensure that your payment data is handled securely. For any questions about your payment information, please review Stripe's Privacy Policy.
OpenAI
Our app uses the OpenAI API to offer advanced AI features (e.g. AI mock interviews, AI cover letter, AI form fill). When you use these features, the data you provide, like text inputs or queries, may be sent to OpenAI for processing. We use this data only to generate responses and improve your experience with the app. OpenAI is a third-party service with its own Privacy Policy. Following their privacy practices, they may temporarily store the data sent through their API to help monitor and improve their services. We do not control how long OpenAI keeps data, and they do not use your data for training or improving their models unless you agree to that. By using our AI features, you understand that OpenAI may process your data to provide the functionality you requested. For more details on how OpenAI manages and protects your data, we encourage you to review their Privacy Policy.
Firebase
Our app uses Firebase, a Google service, to gather and analyze data about how you use our app. This helps us understand your behavior, improve our services, and improve your experience. Firebase Analytics collects information like device details, how you use the app, and overall trends in behavior. This data is anonymized, meaning it does not include personal information unless we state otherwise. Firebase operates under its own Privacy Policy. Data collected through it may include:
- Device type, operating system, and app version.
- Session duration, screens viewed, and in-app interactions.
- General location data (e.g., city-level, derived from your IP address).
We use Firebase insights to improve our app's performance and user experience. Google may process this data according to its Privacy Policy. However, we do not share or sell this data for marketing or use it for anything beyond app functionality and analytics. Firebase uses strong security measures to protect your data. By using our app, you agree to Firebase's data processing as described in its policies. If you are concerned about how Firebase handles your data, you can change your device or app settings to limit analytics or opt out of data collection where possible. For more information about Firebase's data practices, please review their Privacy Policy.
Third-Party Links
Our Services may contain links to third-party products or services. These products and services are independent of ours, so we strongly advise you to review their privacy policies before sharing any Personal Information with them at your discretion. We do not control and take no responsibility for the content, privacy policies, or practices of any third-party products or services.
Children's Privacy
Hoba Joba Services are not intended for children under 16, and we do not knowingly collect Personal Information from them. If we find out that a child under 16 has shared Personal Information with us, we will delete it immediately. If you are a parent or guardian and know that your child has shared Personal Information, please contact us at hobajoba.contact@gmail.com so we can take action.
Changes to this Privacy Policy
We may update our Privacy Policy from time to time, so please check this page regularly. Any changes will be posted here and take effect immediately after they're posted. The date the Privacy Policy was last revised is at the top of the page.
Contact us
To ask questions or comment about this Privacy Policy and our privacy practices, contact us at hobajoba.contact@gmail.com
